Privacy Policy

Last updated: 03 July 2026

Your Privacy Matters

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ticket resale platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name, email address, and phone number
Ticket purchase and sale history
Bank account and withdrawal details (for seller payouts)

Automatically Collected Information

When you access our platform, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, click patterns)
Cookies and similar tracking technologies
Location data (with your permission)

2. How We Use Your Information

We use the collected information for:

Processing and facilitating ticket transactions through our payment system
Verifying user identity and preventing fraud
Communicating about transactions, account updates, and customer support
Improving and personalizing your experience on our platform
Sending promotional communications (with your consent)
Complying with legal obligations and enforcing our terms
Analyzing platform usage and performance

3. Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as payment processing, email delivery, and analytics.

Legal Requirements

When required by law, subpoena, or to protect our rights, property, or safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure payment system for transaction protection
Regular security assessments and updates
Access controls and authentication requirements
Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Disable cookies through your browser settings
Request a copy of your data
Object to processing of your personal information
Lodge a complaint with a supervisory authority

To exercise these rights, please use our Contact Us page so we can verify and process your request.

6. Payment Processing

We use Paystack as our payment processor. When you make a purchase, your payment information is handled directly by Paystack and is subject to their privacy policy. We do not store your full card details on our servers.

If you are a seller receiving payouts, your bank account details are stored securely and used solely for processing withdrawal requests.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, but disabling cookies may limit certain features of our platform.

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.

Questions about our privacy practices? Contact us